Payment
We accept payment by BACS, cheque or PayPal.
Payment Terms
30 Days (unless by prior agreement / discussion).
Material provided will be licensed for use when full payment is made.
We will be happy to discuss any of the above with you in greater detail and think you will find us fair reasonable and transparent.
We are happy to provide quotes in writing once we have received a full brief from the client and been able to discuss the requirements and expectations of the work.
Interest will be charged after 30 days for late payment of the service (‘statutory interest’) – this is 8% plus the Bank of England base rate for business to business transactions.
Availability – Booking
Due to the nature of the weather in the UK and nature of aerial photography we are very flexible when working with clients. Many of our jobs are booked last minute. However we must have enough time to do pre-flight checks and ensure that the job can be undertaken safely, adhering to the rules & regulations of aerial filming and our operating licence.
We are happy to pencil in potential jobs and dates for clients. However, actual bookings will always take priority. Naturally, if someone has a date pencilled in they will have first refusal on their proposed date.
Confidentiality
All enquiries will be treated in the strictest confidence.
Operational brief, permissions & site access
An operational brief will be prepared by Skylark Aerial Photography prior to any deployment and a site visit depending on the nature of the operational requirement. It is the client’s responsibility to guarantee permissions from the landowner are in place to allow deployment of the drone. It is the client’s responsibility to guarantee that there is safe access to the site. Should there be no access to the site on the operational day then the client will be liable for the full rate quoted and any expenses if applicable.
Filming
During the operation it is the pilot’s responsibility to fly the drone safely and responsibly. Should it become apparent that an elevation, angle or speed for a filming operation requested by the client will compromise the operational safety, and then Skylark Aerial Photography will abort that flight. Skylark Aerial Photography will try to capture the images at another elevation, angle or speed but cannot guarantee that this will be as originally requested for filming. It is always advisable to request a site visit and discussion prior to operational deployment. Usually these are part of the quote; however there may be a charge for a site visit depending on location and urgency.
Editing
Skylark Aerial Photography will offer one short clip promotional edit of up to one minute in duration of aerial video for use on social media and no more than one alteration of the edit as part of an aerial video service. For a long length edit for use within a promotional package, media, newsreel, website insertion etc a professional editing service can be used. Skylark Aerial Photography can recommend an associate business partner.
Postponement, cancellations & weather
Remote controlled aerial filming is naturally affected by the flying conditions. Should it not be safe to deploy the drone/s the pilot/s will land or not operate until they feel safe to operate.
Cancellation can be made up to 4 days before the shoot with no charges incurred. If the operation cannot be re-scheduled (which we usually know in advance of carrying out the aerial filming), we will discuss the cancellation with the client and come to a fair and reasonable compromise.
Cancellation less than 4 days prior to the shoot day will incur a charge of 50% the shoot quote.
Cancellation on shoot day. Once the pilots/operators have travelled to location and should the shoot be cancelled due to weather or other factors, full day rates including mileage/expenses will still apply.
Cancellation due to weather prior to the shoot day will not incur any charges if the shoot is re arranged.
Non deployment on shoot day should shoot not have be re arranged despite advice given to reschedule by Skylark Aerial Photography a charge of 50% the shoot quote will be incurred. Additional expenses incurred such as additional mileage will also be charged at full rate.
If a drone deployment is cancelled due to other issues and simply cannot be re-scheduled due to the client no longer requiring our services. Full quote price including any costs which have been incurred will be met by the client.
